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Espoir Collective

Refund and Returns Policy

Non-Refundable Retainer Fee Policy

All service appointment bookings require a $150 non-refundable retainer deposit fee. The retainer deposit is required for all bookings in order to secure the appointment time/date. The $150 payment will be applied & deducted from your total service appointment cost. All fees and payments made in relation to Espoir Collective LLC, Espoir Studios LLC, and/or Espoir Permanent Makeup services and offers are non-refundable under any circumstances.

Payment Policy

The remaining balance due for your service is to be paid in full on the appointment date.

Accepted Forms of Payment: Card, Venmo, PayPal

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𝐖𝐄 𝐒𝐀𝐈𝐃 𝐈𝐓 𝐖𝐀𝐒𝐍’𝐓 𝐎𝐕𝐄𝐑… 𝐖𝐄 𝐒𝐀𝐈𝐃 𝐖𝐄’𝐃 𝐁𝐄 𝐁𝐀𝐂𝐊: and this time, we’re bringing back our signature— ✩ 𝑷𝑴𝑼 𝑳𝑰𝑷𝑺 𝑴𝑨𝑺𝑻𝑬𝑹 𝑻𝑹𝑨𝑰𝑵𝑰𝑵𝑮 𝑪𝑶𝑼𝑹𝑺𝑬 ✩ And yes—the course is even better than it was before. 😉 We improved it. Elevated it. Rebuilt it with real intention and purpose. 𝙍𝙚𝙛𝙞𝙣𝙚𝙙 𝙞𝙩 𝙩𝙤 𝙝𝙚𝙡𝙥 𝙮𝙤𝙪 𝙛𝙞𝙣𝙖𝙡𝙡𝙮 𝙜𝙚𝙩 𝙩𝙝𝙚 𝙧𝙚𝙨𝙪𝙡𝙩𝙨 𝙮𝙤𝙪 𝙩𝙧𝙪𝙡𝙮 𝙬𝙖𝙣𝙩 𝙖𝙣𝙙 𝙣𝙚𝙚𝙙: ✨ TRUE confidence ✨ Consistent dream clients ✨ Brand loyalty & advocacy ✨ 𝑭𝒊𝒏𝒂𝒏𝒄𝒊𝒂𝒍 𝒇𝒓𝒆𝒆𝒅𝒐𝒎—without the hustle culture burnout ⏰ Enrollment opens THIS MONTH 🤭 📆 Join the waitlist for early access + EXCLUSIVE DEALS & BONUSES (link in bio) ♨️

𝐖𝐄 𝐒𝐀𝐈𝐃 𝐈𝐓 𝐖𝐀𝐒𝐍’𝐓 𝐎𝐕𝐄𝐑… 𝐖𝐄 𝐒𝐀𝐈𝐃 𝐖𝐄’𝐃 𝐁𝐄 𝐁𝐀𝐂𝐊: and this time, we’re bringing...

💋 Bold. Glossy. Bulletproof Confidence. Nothing makes a better entrance than a pair of bold, juicy red lips. 💄 Forget the whispers and show up unapologetically as YOU! ✨ With our signature technique and custom color mixtures for Lip Blushing, our service will speak FOR you too. 🔥 You know you love us, xoxo Espoir Studios 😘 . . . . . #semipermanentmakeup #lipblush #eyebrowartist #ceo #brows #pmu #lips #mood #liptattoo #lipblushartist #lipblushtrainer #liptattoo
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Nothing compares to watching the person you love most receive the genuine happiness they’ve always deserved. Witnessing my mom step into this new chapter with such grace and confidence is a moment I’ll never forget. After all, it’s not every day you get to watch your mom walk down the aisle 😍 To the woman I’ll always aspire to become—the one I look up to most, and the mom I’ll never be able to thank enough for everything she’s done for me ❤️ Congratulations to my hot and stunning mama 🔥 She deserved a beautiful day—and she truly got it. Welcome to the family, Rainer, Taylor, and Roman. You’ve all been part of us from the beginning… but now it’s officially official 💍 Wishing you all the best of luck—you’re definitely going to need it with our fambam 😉

Nothing compares to watching the person you love most receive the genuine happiness they’ve always...

I don’t know who needs to hear this, but if you’re not retaining clients the way you hoped — it’s probably not your pricing, your service, or even your competition. It’s the relationships you build (or don’t build) with your clients. These aren’t one-and-done sales. These are potential lifetime clients — and how you treat them determines whether they come back or disappear for good. ✨ Do you: • Follow up a few days after their session? • Check in around 6-8 weeks when they’re fully healed — just to see how they’re doing? • Reach out at the 6-month or 1-year mark (without asking for a sale)? • Ask for testimonials personally — or rely on an auto email? • Take the time to answer their questions thoroughly — even the ones that feel small or repetitive? If you’re skipping these steps, you’re missing out on long-term loyalty — and long-term income. 💬 DM me if you’re serious about building a sustainable, client-centered business — I’ll help you figure out what’s missing. 😏

I don’t know who needs to hear this, but if you’re not retaining clients the...

“Lip Mapping & Pre-Draw Isn’t Necessary for Dark Lip Neutralization” 🤔 ❌WRONG!🙅🏻‍♀️ Pre-Draw is a MUST for EVERY PMU lip service procedure, and yes, that includes Lip Neutralization clients ‼️ 🎯 Starting with the right shape and using proper mapping techniques ensure that our neutralization colors are being applied evenly throughout the procedure—preventing the likelihood of prominent patchy healed results 👄 PMU ARTIST PROS 📣 🗯️ What are your tips for addressing uneven pigmentation and healed results in lip neutralization clients? Share your tips & insights below!👇🏼

“Lip Mapping & Pre-Draw Isn’t Necessary for Dark Lip Neutralization” 🤔 ❌WRONG!🙅🏻‍♀️ Pre-Draw is a...

I disappeared from social media and my business for over a year. From setbacks to comebacks, 2024 tested me in ways I never expected. Here’s what happened—and what I learned. 👉 Swipe to see my journey over the past year and how I’ll be using these lessons and experiences to build a stronger, more impactful brand for Espoir Collective as we relaunch in 2025 🚀 💌 Join our email list for exclusive launch updates and be first to know about our new offers and revamped training programs!

I disappeared from social media and my business for over a year. From setbacks to...

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